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Privacy Policy

Effective Date: January 1, 2025

1. Information We Collect

We collect information you provide directly to us when you create an account, place an order, or contact us for support. This includes your name, email address, phone number, date of birth, and payment information.

We also automatically collect certain information when you use our services, including log data, device information, IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect to process your orders and payments, manage your Sankranti Rewards account, send order confirmations and receipts, provide customer support, send promotional communications (with your consent), improve our services, and comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share your information with service providers who assist us in operating our platform, processing payments, delivering orders, and sending communications. All service providers are bound by confidentiality agreements.

We may also disclose your information where required by law or to protect the rights and safety of Sankranti and its users.

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting our support team.

5. Cookies

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser.

6. Security

We implement industry-standard security measures to protect your information, including encryption of data in transit and at rest. However, no method of transmission over the internet is 100% secure.

7. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending an email to the address associated with your account.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@sankranti.com or write to us at Sankranti Indian Kitchen, 123 Spice Lane, Flavor Town, TX 75001.